Privacy Policy — IndiaShop

1.1 Information You Provide to Us

We collect information you provide directly when you create an account, place an order, or contact us. This includes:

• Your name
• Contact information (email address, phone number)
• Shipping address for order delivery
• Order history

1.2 Information We Collect Automatically

When you use our services, we may automatically collect basic log information to ensure our services are secure and functioning correctly. This may include:

• Your IP address
• Access times and dates

We use the information we collect solely to:

• Create and manage your account
• Process and fulfill your orders
• Communicate with you about your orders (e.g., sending confirmations)
• Provide customer support
• Maintain the security and integrity of our services
• Comply with legal obligations

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

3.1 With Service Providers

We share necessary information with trusted third-party service providers who perform services on our behalf, such as:

• Payment processing companies (like Razorpay): To securely process your online payments.
• Delivery and logistics partners (including Shiprocket): To deliver your orders. We share your order details such as name, address, and contact information with Shiprocket for shipping and delivery purposes.
• Cloud hosting providers: To securely store our application data.

3.2 For Legal Reasons

We may disclose your information if required by law, or to protect our rights, prevent fraud, or ensure the safety of our users.

We are committed to protecting your data. We implement appropriate security measures, including encryption and secure server configurations, to protect your personal information from unauthorized access or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to access and update your personal information through your account settings at any time. You may also request the deletion of your account and associated data by contacting us.

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain information to comply with legal obligations or resolve disputes.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app or on our website.

If you have any questions or concerns about this Privacy Policy, please reach out to us:

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in India.